Privacy
Effective September 1, 2026. AI Agent Sync is operated by BTS Innovations LLC.
Information we process
For hosted accounts, we process account identifiers, workspace configuration, property URLs, scan and verification evidence, integration metadata, billing entitlement status, audit/security events, and telemetry a customer explicitly sends to the service. Integration secrets are encrypted at rest and are not returned by the API after storage.
Public scans
A public scan requests public website resources such as HTML, robots directives, sitemaps, structured data, public protocol manifests, and other publicly accessible endpoints. It does not authorize access to private systems.
Connected systems and telemetry
Authorized Deep Scan and Live Agent may process customer-authorized provider data, private endpoints, logs, API events, or journey evidence. Customers control which integrations and properties are connected and may disable monitoring or integrations.
Third-party processors
The hosted service may use infrastructure, payment, transactional-email, and AI providers configured by BTS Innovations LLC. Provider processing is limited to the function being performed. Payment card details are handled by the payment provider rather than stored by AI Agent Sync.
Retention and deletion
Workspace retention controls govern supported audit, telemetry, security, journey, and outcome data. Customers may request account or hosted-workspace deletion through Support. Customer-controlled deployments retain data within the customer's configured infrastructure.
Security
We use encrypted transport, hashed passwords and session tokens, encrypted integration secrets, role-based access controls, deterministic authorization for governed actions, and independent verification evidence. No internet service can guarantee absolute security.
Contact
Privacy and data requests: AI Agent Sync Support.